FAQ's
Theres no such thing as a silly question!
Do you have a question not listed here? Message us here
Quick Links:
Inspiration Gallery
How to Care for a Hand-painted Cap Guide
What to put on an Airbrushed Cap
How to Clean an Airbrushed Cap
Bundle and save with our Signature Range
What Hats do you stock?
Snapback Cap
Snapback caps feature a classic flat brim style with a bold streetwear look. Each cap is personalised with hand painted artwork, making every design unique. Available in Black & White
Kid Size: 50-54cm (1-7years)
Adult Size 54-58cm (8+ years)
Trucker Cap
Our personalised trucker caps are one of our most popular styles for kids. Lightweight, breathable and adjustable, they’re perfect for everyday wear.
Available in Black & White
Kid Size: 50-54cm (1-7years)
Adult Size 54-58cm (8+ years)
Bucket Hat
Bucket hats are a fun and practical choice for sunny days. Full overage, comfortable and easy to wear.
Available in Blue & Pink
Toddler Size: 50cm
Kids Size: 54cm
Adult Size: 58cm
Baseball Cap
Classic curved brim baseball caps with a adjustable velcro strap and a personalised twist. Each cap is hand painted to create a unique design your child will love.
Available in White Only
One size fits most kids & adults
54-58cm
We recommend an adult size for kids 8 years and over, depending on how big their
Our Personalised Gift Range
Personalised Backpacks
School-ready backpacks featuring custom graffiti-style names.
Custom Name Lunchboxes
Make lunchtime special with a personalised lunchbox they'll be proud to carry.
Personalised Canvases
School-ready backpacks featuring custom graffiti-style names.
Personalised DIY Packs
For the creative child that likes to create.
How long will it take to receive by my order?
* Each product is individually hand painted by our talented artists, which takes time.
Please allow 1-5 business days of production time before your order is sent. Please allow 10+ business days if you have ordered in December.
*Orders within Australia require an additional 3-5 days for shipping.
*International Orders require an additional 14+ days for shipping.
* Please expect delays to WA, SA, NT Australia Post due to flooding and road closures.
Do you offer Afterpay?
No, because our artists paint your order by freehand, directly onto the cap.
Can I get my hat painted on the spot?Yes, when ordering from our Surfers Markets store. We paint LIVE while you wait. Each hat takes 5-10minutes depending on the design you choose.
How do i use the wooden wedges received with my canvas?
Please click here for instructions on how to use canvas wedges.
Surfers Beach Front Markets
Friday & Saturday 4-9pm (weather permitting)
The Foreshore Surfers Paradise
(opposite McDonald's & by the big Surfers Paradise sign on the beachfront)
*Hours may change due to public holidays and school holidays and due to windy weather conditions.
*We are no longer at Sea World, Dreamworld or Movie World.
Does the paint run?
Your hat needs at least 24 hours from the time it is painted before it can get wet. We recommend at least 5 days before you wash it. The paint will not run as long as you follow these steps.
Can I wash my cap?
Yes. Hand wash in cold water. Please do not use any Detergents as this will strip the paint and do not Machine Wash as this will ruin the hat shape.
Check out our guide "How to take care of a hand-painted cap"
Our trucker and snapback caps are of excellent quality. The best way to care for them is to cold hand wash and air dry them.
The paint we use is specifically designed for fabric and is therefore permanent if looked after.
How long does the Paint last?
The paint we use is a specific fabric paint that is permanent it will hold its colour if it is not washed in any detergents.
Can you paint on the back of a cap?
Yes on a snapback cap but not on a trucker cap.
It will cost an extra $5-$10 depending on the coverage.
What is a brim?
The brim is the peak of the cap.
Do you give discounts for bulk orders?
Yes. The discount amount depends on how many caps you order.
Our discount starts at 10% for 5 hats or more. The more you order the larger the discount. Please email us for a quote: info@originalgraffix.com.au
How long does it take to paint a bulk order?
It depends on how many caps you order. We need at least 1-2 weeks for bulk orders of more than 20 caps. 
Can you paint on the mesh part of the cap?
No as the plastic mesh will not hold the paint.
Why are the Snapback caps more expensive?
Because they are better quality with full coverage. The material used is more durable and will last longer than a trucker cap.
Can you paint on a my own cap?
Yes. The cost is $25 for our artwork on your own cap.
Can you airbrush my own logo?
Yes as long as it isn’t too complicated as our hats are all painted by freehand. Logos are an extra $5-$10 depending on the design as they take longer to paint.
Can you paint on T-shirts or other items?
Yes please email us for a quote: info@originalgraffix.com.au
Please note from December to March we cannot take on any t-shrit orders or products that are not on our website as this is our busy period. (This includes larger canvases)
Will the paint come off my tee/hoodie/singlet in the wash?
The best way to look after an airbrushed clothing item is to hand wash it in cold water. The paint may come off slightly due to the fact that the fabric fibres are sitting on top of the garment, then the artwork is applied to the garment, once washed the fabric fibres will come off the garment thus taking some of the artwork with it.
Can you paint my shoes if I bring them to you?
Yes, we can paint a graffiti name on your shoes.
$50 per shoe, for 1 side of the shoe or
$80 per shoe for both sides.
Do you offer international post?
Yes, we ship world wide.
